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Stainless steel fasteners

Submitted by benoit_lesage on Thu, 02/04/2015
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Nortons - General

Hello all, two or three years ago, there was an offer in Roadholder for a 10% discount from stainlessautomotivfastenings.co.uk. I ordered without problem several times, but this time, I paid onlinean order 3 weeks ago and have no news about the parcel. On the website, there's no phone number, and the phone number from the original advert in Roadholder isn't ok anymore. So isthere anybody here who trade with this company and could give me an advice howto contact them please?

Many thanks, BenoÃ?t

Submitted by tony_ripley on Thu, 02/04/2015

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Hi,

There is a contact number on the web site:-

http://www.stainlessautomotivefastenings.co.uk/index.php?main_page=contact_us&zenid=daf423ae20c9fc49deab387f1113c930

Stainless Automotive Fastenings Ltd.Konstantinou,Paleologou 17, Panorama 55236. ThessalonikiCorrespondence: 28 pear Tree Crescent, Walton-le-Dale, Preston, PR5 4RE.UK Telephone:01772369708Greece:00302310331017

If it works or not I have no idea.

Regards

Tont

Submitted by benoit_lesage on Thu, 02/04/2015

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Previously Tony Ripley wrote:

Hi,

There is a contact number on the web site:-

http://www.stainlessautomotivefastenings.co.uk/index.php?main_page=contact_us&zenid=daf423ae20c9fc49deab387f1113c930

Stainless Automotive Fastenings Ltd.Konstantinou,Paleologou 17, Panorama 55236. ThessalonikiCorrespondence: 28 pear Tree Crescent, Walton-le-Dale, Preston, PR5 4RE.UK Telephone:01772369708Greece:00302310331017

If it works or not I have no idea.

Regards

Tont

Thanks for that Tony.I sent a mesage a week ago but have received no reply. Just tried the phone number you just gave mebut was still unlucky 'cause of an answering machine. So I will try again later.

Submitted by john_holmes on Thu, 02/04/2015

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Hate to be bearer of bad news but this site has history of a unique approach to customer service

http://www.britbike.com/forums/ubbthreads.php?ubb=showflat&Number=516604

According to the owner he has moved to Mainland Europe and if you complain about bad service he will open proceedings against you. Pity he does not understand EU law which states a company cannot take a consumer to court outside of their jurisdiction. So he could only open proceedings in a UK court and have to attend himself.

Submitted by benoit_lesage on Thu, 02/04/2015

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Previously john_holmes wrote:

Hate to be bearer of bad news but this site has history of a unique approach to customer service

http://www.britbike.com/forums/ubbthreads.php?ubb=showflat&Number=516604

According to the owner he has moved to Mainland Europe and if you complain about bad service he will open proceedings against you. Pity he does not understand EU law which states a company cannot take a consumer to court outside of their jurisdiction. So he could only open proceedings in a UK court and have to attend himself.

Hello Tony and John, I tried again and it was successfull. Goods should be with me next week. Will let you know. (And yes he moved to Greece). Many thanks for you help, all the best, BenoÃ?t

Submitted by mark_dinsdale on Thu, 02/04/2015

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I've used this company twice. The first time I chased him for 6 weeks and I finally got the parts.

The second time I got excuses about him being I'll and then after 6 months no response. I contacted my CC company and they took it on and I got my money back.

i wouldn't use him as although he has a good website and stocks he's unreliable and not worth the hassle.

Google him and you will find others not happy with the service.

Submitted by eugene_brolund on Thu, 02/04/2015

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I have always been extremely happy with Molnar Manx

www.manx.co.uk

Not only are the prices fair, but the quality is exceptional. Keep in mind, there are many types of stainless & not all are apropriate for holding motorcycles together. The nice thing about Molnar Manx is, he auctually uses these parts on his race nortons, so you know there right. Plus I like buying from fellow Norton owners whenever possible :)

I have even given them some specs to have some hardware made for my model 77 that wasnt in his catolog, and he made them up right away & again the prices were very fair. Be sure to look through the whole website, some of the single down tube Norton stuff is in the singles section, even though some was also used on twins.

Give them a try, you wont be sorry !!!

 


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