961 rear huggers

https://imageshack.us/i/pm2IwCTXj

I own a 15 plate 961 sport and have had problems with the plastic rear hugger since new. I am on my second hugger and as you can see it has fractured just like the first one and it's only the chain guard that is holdingone sidetogether, now I did a silly thing and rang the factory and I must admit they seem to go through staff quicker than Mc Donalds . When you ring these days you haven't a clue who your talking to , and for all you lads and lassies who don't believe me tryringing in twelve months time and there will be a new selection of voices and names to learn .I talked to a lady in the spares Dept who then quickly passed me on to a man whose computer wasn't working so he could not tell me the price of a new one ,God knows what is going on down there .When asked he said there wasn't a design flaw with it and no one else had any problems , this is why fellow 961 owners I am asking if any one has had the same problem ,or am I just an unlucky bugger, I absolutely love the damn thing but worry greatly about the back up infrastructure down there at the factory, it's alright churning out exotic machines for a very high price but I think they should be looking after all their customers new and old .

So if any one has had problems with their huggers I would greatly appreciate some feedback, thanking you all in anticipation.

Pete