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Trying to place and order with the NOC Shop

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Trying to place and order with the NOC Shop

Posted by Grant MacNeill at December 18. 2017

I'm having problems placing an order.  Things seem to have changed since the last time I ordered...the links in the online catalogue section all seem to lead me to an "internal Server Error"

I've found the PDF downloadable spares list and assembled my order but don't know where to go from there

is there a live like or an email that I am missing ?

Any advice would be gratefully received

Grant in Toronto

Re: Trying to place and order with the NOC Shop

Posted by philip_baker at December 18. 2017

Hi Grant

 

I had trouble recently - even though I'd logged in to the NOC site I still couldn't order anything. I closed down my computer and restarted it and that solved the problem. Might as well try that!

Phil

Re: Trying to place and order with the NOC Shop

Posted by Dan Field at December 18. 2017

It’s working for me, click on catalogue picture/icon on the website, select your bike, select the part and then add to basket. But you have to be logged onto the site.

Re: Trying to place and order with the NOC Shop

Posted by Peter White at December 18. 2017

Hi Grant

It seems to be working for us? It's possible there may have been an intermittent server problem - or, perhaps more likely that your browser cached an old login error. We'd suggest you refresh your browser cache and delete the browser history?

Peter

Re: Trying to place and order with the NOC Shop

Posted by Grant MacNeill at December 19. 2017

Previously Peter White wrote:

Hi Grant

It seems to be working for us? It's possible there may have been an intermittent server problem - or, perhaps more likely that your browser cached an old login error. We'd suggest you refresh your browser cache and delete the browser history?

Peter

Thanks Peter

cleared my cache a second time and now she works a treat.

I should know better as I give the same instructions every day to my customers

sorry to have bothered you.   Got my "Correct" speedo cable so I'm a happy guy !!

Regards

Grant

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