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Classic British Motorcycles

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Classic British Motorcycles

Posted by malcolm_baker at September 05. 2017

Does anyone have any experience of purchasing from Classis British Motorcycles, as I have placed an order with them and paid for it but cannot get to talk to them by phone and have emailed them twice with no response. Have I been duped ??

Re: Classic British Motorcycles

Posted by robert_tuck at September 05. 2017

No experience, but looking at the site they do not appear to have much at all,  new business ??.

Re: Classic British Motorcycles

Posted by ian_goodhall at September 05. 2017

You may have been. I went to physically look for them as I live not too far away, on behalf of someone in the US on a Norton forum I belong to. He'd ordered stuff and couldn't get any response. I eventually found the building they are supposed to be in but it was deserted. I did eventually get to speak to someone on the phone and asked when they were open as I lived nearby. They told me they had recently taken over the business and were moving it somewhere up north and there was almost nothing left in Aldridge. That was over a year ago and they are still using the Aldridge address and phone number now. All very questionable.

If you paid by credit card I'd be speaking to your card provider.

Ian

Re: Classic British Motorcycles

Posted by Dan Field at September 05. 2017

If you mean these guys https://www.classicbritishmotorcycles.com/about-us.html

Id say they're not based in Europe, the grammar and sales patter certainly indicates that anyway

Dab

Re: Classic British Motorcycles

Posted by Barry Carson at September 05. 2017

deleted

 

Barry

Re: Classic British Motorcycles

Posted by ian_goodhall at September 06. 2017

Previously Dan Field wrote:

If you mean these guys https://www.classicbritishmotorcycles.com/about-us.html

Id say they're not based in Europe, the grammar and sales patter certainly indicates that anyway

Dab

Those are them. The person I spoke to was definitely English. Here's some reviews so form your own opinion.

http://www.192.com/business/review/999df7a9-dfd4-4295-949b-c8c6669550c5/ugc/

 

Ian

Re: Classic British Motorcycles

Posted by Kevin Bell at September 06. 2017

Previously malcolm_baker wrote:

Does anyone have any experience of purchasing from Classis British Motorcycles, as I have placed an order with them and paid for it but cannot get to talk to them by phone and have emailed them twice with no response. Have I been duped ??

I tried to order a centre stand from them just before Christmas last year. I expected there to be a delay because of the holidays, but when I hadn't heard anything by the middle of January I tried contacting him. No response to telephone (always have to leave a message) or email. Eventually looked at my credit card statement and the reference for the sale was a mobile number. Finally got through with that, to be told that there was a delay as his supplier was making a new batch. Kept chasing it up until April when he said that he couldn't get the stand anymore and would credit my card back. That went on for a few weeks and was on the point of contacting the card company when the payment was refunded. Needless to say I won't risk using him again. The mobile number, if it will help you is: 07939 237565 and the guy's name is Jon.

Hope this helps,

 

Kevin

Re: Classic British Motorcycles

Posted by stanley_gathercole at September 06. 2017

Previously Kevin Bell wrote:

Previously malcolm_baker wrote:

Does anyone have any experience of purchasing from Classis British Motorcycles, as I have placed an order with them and paid for it but cannot get to talk to them by phone and have emailed them twice with no response. Have I been duped ??

I tried to order a centre stand from them just before Christmas last year. I expected there to be a delay because of the holidays, but when I hadn't heard anything by the middle of January I tried contacting him. No response to telephone (always have to leave a message) or email. Eventually looked at my credit card statement and the reference for the sale was a mobile number. Finally got through with that, to be told that there was a delay as his supplier was making a new batch. Kept chasing it up until April when he said that he couldn't get the stand anymore and would credit my card back. That went on for a few weeks and was on the point of contacting the card company when the payment was refunded. Needless to say I won't risk using him again. The mobile number, if it will help you is: 07939 237565 and the guy's name is Jon.

Hope this helps,

 

Kevin

 

 

I have had exactly your experience Malcolm.I ordered some exhaust pipes last December but never did receive them despite trying all the usual contact routes.

Because my purchase was over £100.0 I was able to recover my money,using section 75 of the consumer credit act, from my credit card company.

However, two years previously I purchased a pair of Navigator pipes and they arrived quickly and are of good quality.In my opinion this company should not be allowed to continue trading, but who can take action -Trading Standards,maybe ?

Stan

Re: Classic British Motorcycles

Posted by john_evans1 at September 06. 2017

Yes public orotection for the area in which the shop is based should be the first port of call. If the trader is not responding and not providing either the goods or a refund then the local Police can be utilised. They will investigate if there are signs  of fraud once the complaint is lodged formally.

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